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Contact Us

Website Support

For any questions about the website or your account, please contact us at websupport@usascientific.com.

To Place an Order or Request a Quote

Customer service representatives are available Monday through Friday from 8 AM to 8 PM Eastern Time. Online or fax orders may be submitted at any time. Please specify catalog number, product description, quantity, and price.

By Telephone:

Toll Free (US only): (800) LAB-TIPS (522-8477)
Local (US): (352) 237-6288
International: (352) 237-6288

By Fax:

Domestic or International orders: (352) 351-2057

By Mail:

USA Scientific, Inc.
PO Box 3565
Ocala, FL 34478-3565

By E-Mail:

Customer Service: customerservice@usascientific.com
Domestic (US) Orders Only: orders@usascientific.com
Domestic (US) Quote Requests: info@usascientific.com
International: internationalsales@usascientific.com


Use our convenient online catalog to place your order. If you need a quote on a custom item, please see the following pages for more information or online forms:

Custom Stainless Steel Freezer Rack Form
Custom Acrylics

Technical Support and Repairs

For assistance with the application or use of our products, please ask for technical support at (800) LAB-TIPS (522-8477) or e-mail us at techsupport@usascientific.com. Technical support is available Monday through Friday from 8AM to 5PM Eastern Time.

Please call for authorization before returning equipment for repair. We will fax or e-mail you a decontamination certificate. You will receive a return authorization number after the completed decontamination certificate is returned.

Address Corrections

Please email us any address corrections. Include any old addresses and names of recipients along with your updated information.

About USA Scientific

USA Scientific has been providing quality laboratory plastics, equipment, and accessories since 1982. Today our products are available all over the world. Three warehouse locations assure rapid, on-time delivery of your order.

Our products are an excellent value. Our commitment to quality means we stand behind every item we sell. When you place an order with us, you can do so with confidence. If the performance of a USA Scientific product is unsatisfactory, just let us know and we will provide a full replacement.

If you need a product you do not see listed, please give us a call at (800) LAB-TIPS (522-8477) or e-mail info@usascientific.com.